he444 Terms & Conditions

1 General Terms

he444 is an offshore online gaming platform that offers sports betting, live casino games, slot titles, and card games to adult players who choose to access the platform. These Terms & Conditions govern all activity conducted on the he444 website and any associated mobile applications or services made available under the he444 brand.

he444 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time without prior notice. Continued use of the platform following any amendment constitutes acceptance of the revised terms. Players are encouraged to review this page periodically to remain informed of the current terms that apply to their account and activity.

In the event of any conflict between a specific promotion's terms and these general Terms & Conditions, the promotion-specific terms shall take precedence for the subject matter of that promotion only. In all other respects, these general Terms & Conditions shall prevail.

These Terms & Conditions are written in English. The English version is the authoritative version of this document. Any translation provided for convenience is subordinate to the English text, and in any case of ambiguity or conflict, the English version shall govern.

2 Eligibility & Registration

2.1 Age Requirement

The he444 platform is strictly for adults aged 18 years and above. Any person under the age of 18 is prohibited from registering an account, making a deposit, or participating in any game or betting market on he444. he444 reserves the right to request age-verification documents from any player at any time, and to suspend or permanently close an account if age verification cannot be satisfactorily completed.

2.2 Registration Requirements

To register an account on he444, a player must provide accurate and complete personal information including a valid full name, date of birth, residential address, email address, and mobile number. Players must ensure that all registration information remains current and up to date. he444 is not responsible for any consequences — including failed withdrawals or delayed verification — arising from inaccurate or outdated account information provided by the player.

Each individual may hold only one registered account on he444. Creating duplicate, multiple, or otherwise fraudulent accounts is strictly prohibited and will result in immediate closure of all associated accounts, forfeiture of any balances held therein, and a permanent ban from the platform.

2.3 KYC Verification

he444 operates a Know Your Customer (KYC) verification process. Players may be required to submit copies of government-issued photo identification, proof of address (such as a utility bill or bank statement dated within three months), and in some cases proof of payment method ownership. KYC documents are reviewed by the he444 compliance team. Full withdrawal access is conditional on successful completion of KYC verification. he444 reserves the right to withhold withdrawal processing until KYC is satisfactorily completed.

3 Account Management

3.1 Account Security

Players are solely responsible for maintaining the confidentiality of their he444 Login credentials, including their username and password. he444 will never ask a player to disclose their password via email, live chat, or any other communication channel. Any activity conducted under a player's account credentials is the responsibility of that account holder. If you suspect that your account has been accessed without your authorisation, you must notify the he444 support team immediately at [email protected].

he444 strongly recommends that all players enable two-factor authentication (2FA) on their account, which adds a one-time SMS verification code requirement to every he444 Login session from an unrecognised device. 2FA settings can be managed from within the account security section after he444 Login.

3.2 Account Currency

All he444 accounts are denominated in Bangladeshi Taka (BDT). All deposits, wagers, winnings, bonuses, and withdrawals are processed and displayed in BDT. he444 does not apply any currency conversion charges on deposits or withdrawals made in BDT. Players who deposit via Visa or Mastercard in a currency other than BDT may incur conversion charges applied by their own card issuer — he444 has no control over such third-party charges.

3.3 Account Closure

A player may request closure of their he444 account at any time by contacting the support team. Before closing, any available balance may be withdrawn subject to standard withdrawal terms and pending KYC status. he444 reserves the right to retain transaction records and account data for a period of five years following account closure for compliance and audit purposes, in accordance with the he444 Privacy Policy.

he444 may close or suspend a player's account at its sole discretion if the player is found to be in breach of these Terms & Conditions, has engaged in fraudulent or abusive activity, or if required to do so by applicable law or operational necessity.

4 Deposits & Withdrawals

4.1 Accepted Payment Methods

he444 accepts deposits and processes withdrawals via the following payment methods: bKash, Nagad, Rocket, Upay, Visa, Mastercard, and direct bank transfer from select Bangladeshi banks including Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, and Sonali Bank. The availability of specific payment methods may change without notice. Players are advised to check the cashier section after he444 Login for the current list of available methods.

4.2 Minimum and Maximum Amounts

The minimum deposit amount on he444 is ৳500. The minimum withdrawal amount is ৳1,000. Maximum deposit and withdrawal limits vary by payment method and player verification tier. Players whose accounts have completed full KYC verification are eligible for higher transaction limits. Specific limits are displayed in the cashier section of the player account.

4.3 Deposit Processing Times

Deposits made via bKash, Nagad, Rocket, and Upay are credited to the player's he444 account in real time, typically within seconds of the mobile wallet transfer being confirmed. Deposits via Visa, Mastercard, and bank transfer may take up to 24 hours to be credited, depending on the processing time of the issuing bank. he444 is not responsible for delays caused by third-party payment processors or issuing banks.

4.4 Withdrawal Processing

Withdrawal requests are reviewed and processed by the he444 payments team within 1–12 hours of submission, subject to KYC verification status and any pending security review. Withdrawals to bKash and Nagad are typically completed within a few hours of approval. Bank transfer withdrawals may take 1–3 business days depending on the receiving bank's internal processing timelines.

he444 reserves the right to request additional documentation before processing any withdrawal if the security team identifies unusual account activity, if the withdrawal amount exceeds the player's historical deposit pattern, or if KYC verification has not been completed. Withdrawals will only be processed to a payment method that is registered in the same name as the he444 account holder.

5 Bonuses & Promotions

5.1 Eligibility

Bonuses and promotional offers available on he444 are open to eligible registered players who meet the specific criteria stated in each offer's individual terms. Unless otherwise stated, bonuses are available to players who have completed account registration and made at least one qualifying deposit. he444 reserves the right to exclude any player from a specific promotion at its sole discretion.

5.2 Wagering Requirements

All bonuses issued by he444 — including welcome bonuses, reload bonuses, free spins, and cashback awards — are subject to wagering requirements. Wagering requirements specify how many times a bonus amount (or bonus plus deposit, depending on the offer) must be wagered before any funds derived from that bonus can be withdrawn. Wagering requirements applicable to each promotion are stated clearly in the individual promotion's terms and are displayed in the player's bonus section after he444 Login.

Unless otherwise specified in promotion-specific terms, wagering contributions by game type are as follows: slots contribute 100% toward wagering requirements; live casino table games contribute 10%; cricket and sports betting contributes 10%; crash games contribute 10%; card games including Callbreak contribute 5%.

5.3 Bonus Abuse

he444 actively monitors for bonus abuse, which includes but is not limited to: creating multiple accounts to claim the same bonus more than once; exploiting promotional mechanics through low-risk hedging strategies; coordinated wagering activity across multiple accounts; or any other behaviour that he444 reasonably determines to constitute systematic exploitation of promotional offers. he444 reserves the right to void any bonus, cancel related winnings, and suspend the accounts of any players found to be engaged in bonus abuse.

5.4 Bonus Expiry

Bonuses not activated within 7 days of being credited to a player's account will expire automatically. Bonuses that have been activated but whose wagering requirements have not been met within 30 days of activation will also expire. Expired bonus funds are forfeited and cannot be reinstated. Players should check their account's active bonus status regularly after he444 Login to ensure that bonus expiry deadlines are not missed.

6 Betting & Gaming Rules

6.1 Sports Betting

All sports bets placed on he444 are subject to the platform's sports betting rules, which govern market settlement, void bets, suspended markets, and in-play betting procedures. Specific rules for cricket markets — including BPL, IPL, T20 World Cup, and Bangladesh Tigers international matches — are available in the Sports Betting Rules section of the platform. he444 reserves the right to void any bet placed on a market that has been affected by an obvious pricing error, a data feed failure, or an event that was cancelled or significantly altered before completion.

6.2 Casino Games

All casino games available on he444 — including slots, live dealer table games, crash games, and card games — use certified random number generators (RNG) or live-dealer mechanics supplied and audited by the game providers. Game providers whose titles appear on he444 include Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. The Return to Player (RTP) percentage for each slot title is as disclosed by the game provider and available in the individual game's information panel.

6.3 Technical Malfunctions

In the event of a technical malfunction, system failure, or connectivity error that affects the outcome of a game or the recording of a bet, he444 will investigate the incident using available server-side logs and game provider records. he444 reserves the right to void bets or reverse transactions affected by confirmed technical errors. he444 is not liable for losses incurred by a player as a result of their own connectivity or device issues.

6.4 Maximum Winnings

Maximum single-event or single-session winnings on he444 may be subject to caps depending on the game type, stake size, and promotional status of the wager. Maximum payout limits are displayed within the relevant game or sports market. he444 reserves the right to pay out winnings above the standard maximum at its sole discretion, subject to verification of the legitimacy of the winning outcome.

7 Prohibited Conduct

The following actions are strictly prohibited on he444 and may result in immediate account suspension, forfeiture of funds, and a permanent platform ban:

• Registering more than one account, or assisting another person in circumventing the one-account-per-player rule.
• Providing false, misleading, or fraudulent information at registration or during any KYC verification process.
• Using the platform if you are under 18 years of age or if online gambling is prohibited in your jurisdiction.
• Using automated bots, scripts, artificial intelligence tools, or other software to place bets or interact with the platform in a way that is not available to all players through the standard interface.
• Exploiting software bugs, pricing errors, or any other technical vulnerability on the platform to gain an unfair advantage. Players who identify a bug or pricing error are required to report it to [email protected] immediately and must not exploit it.
• Engaging in collusion, match-fixing, or any form of coordinated cheating in multiplayer games or on sports betting markets.
• Using another person's payment method, bank account, or mobile wallet to deposit or withdraw funds without that person's verified authorisation.
• Engaging in any form of harassment, abusive language, or threatening behaviour toward he444 staff or other players via live chat or any other communication channel.
• Attempting to launder money or use he444 as a vehicle for any financial crime or unlawful transfer of funds.

8 Responsible Gaming

he444 is committed to promoting responsible gaming and providing players with the tools and information they need to manage their gaming activity safely. Gaming on he444 should always be a form of entertainment. If gaming is causing financial, emotional, or personal harm, players are encouraged to use the responsible gaming tools available on the platform or to contact the support team immediately.

8.1 Player Protection Tools

The following responsible gaming tools are available to all registered players and can be activated or adjusted at any time after he444 Login through the account settings:

• Deposit Limits: Set a maximum deposit amount per day, week, or month. Reductions take effect immediately; increases are subject to a 24-hour cooling-off period.
• Loss Limits: Set a maximum loss threshold per day, week, or month. Once reached, further real-money play is paused until the limit period resets.
• Session Time Limits: Configure automatic session reminders and hard log-out timers to manage time spent on the platform during each he444 Login session.
• Reality Checks: Enable periodic on-screen notifications displaying your total time played and net session result during active play sessions.
• Self-Exclusion: Request a temporary or permanent suspension of your account. Temporary exclusion periods range from 24 hours to 12 months. Permanent exclusion closes the account indefinitely. Self-exclusion requests submitted via live chat are actioned immediately.

8.2 Age Restriction Enforcement

he444 takes its obligation to prevent underage gambling seriously. All new accounts are subject to age screening at registration. he444 may request age-verification documents at any point during the player's use of the platform. Accounts where age verification fails or is not completed within the required timeframe will be suspended until verification is satisfactorily provided. If you believe a minor has accessed the he444 platform, contact [email protected] immediately.

For full details on all responsible gaming resources, tools, and external support organisations available to players in Bangladesh, please visit the Responsible Gaming page.